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Hi there, we are USU.

We optimize IT and elevate service by reducing complexity, controlling costs and unlocking AI-driven transformation.

Certified quality, trusted by industry leaders

G2 Customers ReviewForrester Wave Leader 2025G2 Software Asset Management Tools Momentum Leader Spring 2025
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global-eu-energy-company
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bosch_logo
telekom-logo
meta_logo
volkswagen_logo
bitmarck_logo
tui_logo
global-eu-energy-company
linkedin_logo
audi_logo

Our Solutions

Our complete solutions for efficient IT and service management.

Manage Cloud

USU Solution - Manage Cloud
In today’s digital world, managing cloud infrastructure efficiently is key. Whether you're migrating, managing or optimizing—we’re here to help.

Optimize IT Costs

USU Solution - Optimize IT Costs
IT cost management is a major challenge for many businesses: lack of transparency, unclear service costs, no benchmarking and unexpected cloud cost.

Manage IT Risks

USU Solution - Manage IT Risks
Spot IT risks early and respond with precision—our solutions help you keep your services stable and available.

Maximize IT Efficiency

USU Solution - Maximize IT Efficiency
SaaS sprawl and cloud waste cost millions. USU helps you gain IT asset visibility to improve decisions, cut costs and strengthen governance.

Optimize Customer Service

USU Solution - Optimize Customer Service
Respond faster, reduce effort and deliver top service with AI knowledge and automated workflows.

Improve Employee Experience

USU Solution - Improve Employee Experience
Simplify access to IT, HR and more—boost productivity with solutions that streamline service operations across your organization.

Utilize AI

USU Solution - Utilize AI
AI speeds up processes, handles routine tasks and helps you focus on innovation—keeping your business one step ahead.

Our Products

IT Asset Management

Manage all your IT resources to reduce costs, maintain software compliance and minimize risks with USU's proven ITAM software.

SaaS Management

Simplify license management, enhance on- and off-boarding processes, unlock cost savings and elevate shadow IT with USU's SaaS Management tool

FinOps

Transform your cloud spend into strategic business value with FinOps software and dedicated enterprise support.

Customer Service Knowledge Management

Deliver 100% accurate answers across all channels—powered by AI and backed up by the USU AI Quality Guarantee.

IT Monitoring

Everything in view. Everything under control. Monitor your IT with one solution for your entire infrastructure.

IT Service Management

Deliver IT services faster and smarter with a powerful ITSM tool—cut costs and boost user satisfaction.

Our Customers

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Volkswagen

USU & VW: Smart roadside assistance worldwide.

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Colony Brands

75% faster inquiry resolution via improved agent knowledge.

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Bosch

Bosch restructures IT with USU financial tool.

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dataport

Modern administration with USU IT processes.

Shaping the future together

Behind USU’s success are people with ideas, passion and team spirit. Together, as partners and equals, we shape the digital future—with an open corporate culture and opportunities for personal development. Whether in software development, consulting or support: Diverse projects, international collaboration and the freedom to grow form the foundation for shaping the digital future.